We offer a range of self-care products designed to promote relaxation, rejuvenation, and overall well-being. Our collection includes skincare items, bath products, aromatherapy essentials, and wellness accessories, all crafted with natural ingredients.

Many of our products are formulated with gentle, natural ingredients that are suitable for sensitive skin. However, we recommend checking the ingredient list for any specific allergens before use.

Absolutely! We are committed to ethical practices and do not test our products on animals. All our items are cruelty-free and made with love for both people and the planet.

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our shipping carrier's website.

Orders are typically processed within 1-3 business days. Shipping times may vary depending on your location but generally take 3-5 business days for standard shipping once it leaves our hands.

We want you to love your products! Here's our straightforward return policy:

Return Window: 

• 30 days from purchase date.

Condition Requirements:

• Product must be unused or minimally used.
• Original packaging must be intact.
• Proof of purchase required.

How to Return:

• Email connect@dottysfarmhouse.com within 30 days of receiving your order.
• We'll provide a return label and specific return instructions.
• Shipping costs for returns are the responsibility of the customer.

Refund Process:

• Once we receive and inspect your return, we'll process your refund.
• Refunds will be credited to your original payment method.
• Refund processing takes 5-10 business days.

Important Notes:

• We only replace items that are defective or damaged.
• Opened personal care products like lotions, lip balms, and body sprays may have limited return eligibility.
• Hygiene and personal care items must be in resalable condition.

Questions? Contact our customer service team at connect@dottysfarmhouse.com.